Politique de Confidentialité
Date d'entrée en vigueur : 27 septembre 2024
Our Commitment to Privacy
At ExperTours Inc., protecting your privacy is at the heart of our priorities. We are committed to respecting the confidentiality of your personal information in accordance with applicable laws, including Law 25 in Quebec and PIPEDA in Canada. This policy transparently describes how we collect, use, and protect your data when you use our website.
By using our website [expertours.ca], you accept the conditions described in this privacy policy.
Use of Cookies
We use cookies to improve your user experience and personalize your browsing on our site. For more details, please consult our Cookie Policy.
Our Information Collection Policy
At ExperTours Inc., we are transparent about how we collect your personal data and we are committed to protecting it with diligence.
Information we collect :
- Newsletter : If you subscribe to our newsletter, we collect your email address in order to send you information about our offers, news and promotions. You can unsubscribe at any time by following the unsubscribe links in our emails.
- Contact Form : By contacting us via our forms, we collect the information you provide us (name, email address, message, etc.) in order to respond to your specific requests.
- reCAPTCHA : To protect our site against spam, we use the reCAPTCHA service, which may collect certain data to verify that you are not a robot.
- Analytics and advertising tools : We use tools such as Google Analytics to analyze the performance of our site and adapt our marketing strategies.
Data Retention
We retain your personal data for a variable period, depending on their usefulness and the nature of the services you have used. Your information is protected by appropriate security measures against any unauthorized access. However, please note that no method of transmission over the Internet is completely secure, and we recommend that you take your own precautions.
Sharing of Personal Information
Your personal data is only shared with third parties in the following situations :
- When it is necessary to provide the services you have requested.
- If required by law or to comply with a legal obligation.
- To protect our rights, security or that of others.
Legal Notice for Quebec and Canada
If you reside in Quebec or Canada, you benefit from specific rights under data protection laws, including Law 25 and PIPEDA. These rights include :
- Right to Consent : You consent to the collection, use and disclosure of your personal data with full knowledge of the facts.
- Right to Withdraw Consent : You can withdraw your consent at any time.
- Right of Access : You have the right to request access to your personal information and to know how it is being used.
- Right to Rectification : You can request the correction of your personal data if it is incorrect or incomplete.
- Right to be Forgotten : You have the right to request the deletion of your data under certain conditions.
To exercise these rights or for any questions regarding the management of your data, please contact our privacy officer, Mr. Malik Hadid, at the following address :
Contact Information
ExperTours Inc.
340-2500 Rue Beaurevoir, Quebec, QC G2C 0M4
Privacy Officer : Mr. Malik Hadid
Email address : info@expertours.ca
Privacy Policy Updates
We reserve the right to update this policy to reflect any changes in our practices or applicable laws. The date of the last update will be indicated at the top of this page. We encourage you to consult this policy regularly in order to stay informed of any changes.